Event Overview
In an era where personalized experiences and data-driven decision-making define retail success, how can businesses effectively leverage CRM, AI, and BI technologies to stay competitive?
Join us for this exclusive seminar co-hosted by FanRuan, Antom, and 91APP, where we explore how modern retailers are transforming customer engagement through the intelligent integration of data and AI-powered CRM systems.
From insightful keynote presentations to practical panel discussions and live product demonstrations, this event will provide actionable takeaways for retail leaders, marketers, CRM professionals, and digital transformation teams.
Come discover how leading brands are connecting data dots to create smarter, faster, and more customer-centric decisions.
Why Attend
Discover how top retailers use data and AI to personalize customer journeys
Learn practical strategies to accelerate CRM transformation
Explore live product demos and real-world success stories
Connect with industry peers and solution experts
Agenda
| Time | Session Title |
|---|---|
| 14:30 – 15:00 | Registration & Networking |
| 15:00 – 15:15 | Opening Keynote: The Customer Journey Reimagined: Harnessing CRM Data with BI and AI |
| 15:15 – 15:45 | Panel Discussion: Connecting the Dots: How Data, AI, and CRM Drive the Future of Retail |
| 15:45 – 16:00 | Demo Session |
| 16:00 – 17:00 | Refreshment & Networking |
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DATE
Friday, August 29, 2025
TIME
3:00 pm - 5:00 pm
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