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Boston Consulting Group Matrix and How Does It Work

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Lewis

Jul 15, 2025

You use the Boston Consulting Group Matrix to evaluate and manage your business portfolio with clarity. The BCG Matrix helps you classify products or customers into four distinct quadrants—Stars, Cash Cows, Question Marks, and Dogs—based on market share and growth rate. More than half of Fortune 500 companies have relied on the BCG Matrix for strategic planning. This framework simplifies complex decisions, enabling you to allocate resources efficiently and respond to market changes with confidence.

QuadrantDecision-Making Benefit
StarsPrioritize investment in high-potential products
Cash CowsFund other ventures with stable profits
Question MarksGuide selective investment or divestment
DogsMinimize resource drain by identifying underperformers

FineBI from FanRuan makes BCG Matrix analysis accessible, helping you turn insights into action.

Boston Consulting Group Matrix Basics

What Is the Boston Consulting Group Matrix

Boston Consulting Group Matrix Display.gif

You use the BCG Matrix as a strategic management tool to evaluate your business units, products, or customer segments. This product portfolio matrix helps you visualize where each part of your business stands in terms of market share and growth potential. The BCG Matrix, sometimes called the BCG growth share matrix, divides your portfolio into four categories: Stars, Cash Cows, Question Marks, and Dogs. Each category guides you in making decisions about investment, divestment, or maintenance.

The BCG Matrix stands out as a business planning tool because it simplifies complex portfolio analysis. You can quickly see which products or customers deserve more resources and which ones may need less attention. Many leading companies, such as Samsung, Apple, and McDonald’s, use the BCG Matrix to balance their investments and maintain market leadership. In industries like electronics, automotive, consumer goods, and retail, this strategic framework tool has helped organizations optimize their product mix and adapt to changing markets.

You can rely on the BCG Matrix for its proven effectiveness. Studies show that it helps you identify high-potential business units and supports a balanced approach to growth and profitability. The matrix also highlights the "Success Sequence," where a Question Mark can become a Star and then mature into a Cash Cow, ensuring sustainable development for your business.

FineBI by FanRuan makes the BCG Matrix even more accessible. You can use built-in sample data, such as RFM analysis tables, to start your analysis right away. FineBI allows you to add calculated indicators, like Average Order Value, and visualize your data in a scatter chart. You can set up drill-down directories to explore data at different levels and add analysis lines to divide your chart into the four BCG categories. FineBI explains each quadrant’s business meaning, helping you classify your products or customers and prioritize your strategies.

Boston Consulting Group Matrix: Visual Insights.png
Visual Insights of FineBI

Tip: FineBI’s drag-and-drop interface lets you build a BCG Matrix without coding. You can analyze your product or customer portfolio interactively and share insights across your team.

BCG Growth-Share Matrix Axes

The BCG growth-share matrix uses two main axes to classify your business units or products:

  1. Market Growth Rate (Y-axis): This measures how fast the market or industry is expanding. You calculate it as the annual growth rate of your product’s market. A high market growth rate means more opportunities for expansion.
  2. Relative Market Share (X-axis): This shows your product’s strength compared to the largest competitor. You calculate it by dividing your product’s market share by that of the biggest rival. A higher value means you hold a stronger position in the market.

When you plot these two axes, you get four quadrants:

  • Stars: High market growth rate and high relative market share.
  • Cash Cows: Low market growth rate but high relative market share.
  • Question Marks: High market growth rate but low relative market share.
  • Dogs: Low market growth rate and low relative market share.
AxisDefinition
Market Growth RateAnnual growth rate of the product’s market or industry
Relative Market ShareProduct’s market share compared to the largest competitor
X-axisRelative Market Share (high to low)
Y-axisMarket Growth Rate (high to low)

You use the BCG growth-share matrix to make quick, visual decisions about where to invest, hold, or divest. This planning tool is especially useful when you want to prioritize investments and manage your resources efficiently.

FineBI supports your BCG Matrix analysis by letting you map customer count on the vertical axis and average order value on the horizontal axis. You can add analysis lines to split your scatter chart into the four quadrants. FineBI also enables you to drill down into your data, so you can analyze performance at different levels, such as by region, product line, or customer segment.

Note: FineBI’s quadrant explanations help you understand which customers or products are Stars (high spending and frequency), Cash Cows (frequent but moderate spending), Question Marks (high spending but low frequency), or Dogs (low spending and frequency). This clarity helps you focus your efforts where they matter most.

The BCG Matrix remains a popular product portfolio matrix because it is simple, visual, and effective for quick assessments. While other tools like the GE Matrix offer more complexity, the BCG Matrix gives you a clear starting point for strategic planning.

Boston Consulting Group Matrix Quadrants

The bcg matrix divides your brand portfolio into four strategic quadrants. Each quadrant shows a different strategic position for your products or customers. You use the bcg matrix to decide how to manage each group and choose the right strategies for growth or stability.

Stars

Stars sit in the top right of the bcg matrix. These products or customers have a high market share in a fast-growing market. You often see brands like the iPhone here. The iPhone leads in the smartphone industry, which grows quickly and faces strong competition. You must invest heavily in Stars to keep their lead. Stars need constant innovation and marketing. If you succeed, Stars can become Cash Cows when the market growth slows. In FineBI, you can spot Stars by looking for customers or products with both high spending and frequent purchases. Use the scatter chart to highlight these top performers and plan your next steps.

  • High market share in high-growth markets
  • Require large investments to stay ahead
  • Can become Cash Cows as growth slows

Cash Cows

Cash Cows appear in the lower right quadrant of the bcg matrix. These products or customers have a high market share but the market grows slowly. You do not need to invest much to keep their position. Cash Cows generate steady profits and strong cash flow. Companies often use this extra money to support Stars or Question Marks. For example, a popular household cleaning product may be a Cash Cow. In FineBI, you can identify Cash Cows by filtering for customers who buy often but spend moderate amounts. This helps you focus on maintaining their loyalty and using their profits wisely.

Tip: Use FineBI’s segmentation tools to track Cash Cows and ensure you allocate resources efficiently.

Question Marks

Question Marks sit in the upper left quadrant of the bcg matrix. These products or customers have low market share in a high-growth market. You face a tough choice here. You can invest more to try to turn them into Stars, or you may decide to stop supporting them. Universal Orlando’s Epic Universe theme park started as a Question Mark. The company invested billions to grow its market share. Sometimes, Question Marks succeed and become Stars. Other times, they fail and become Dogs. In FineBI, you can use drill-down features to analyze Question Marks and decide if they deserve more investment.

  1. Low market share in high-growth markets
  2. Need careful analysis before investing
  3. Can become Stars or Dogs

Dogs

Dogs are in the lower left quadrant of the bcg matrix. These products or customers have low market share and the market grows slowly. Dogs do not bring in much profit. You may choose to stop offering these products or focus on a small, loyal group of customers. For example, old technology like film cameras often becomes a Dog. In FineBI, you can filter out Dogs to avoid wasting resources. Sometimes, you can reposition a Dog if it serves a niche market, but most often, you divest.

  • Low market share and low growth
  • Generate little profit
  • Often candidates for divestment or repositioning

You use the bcg matrix to visualize your brand portfolio and make smart decisions. FineBI helps you segment data, analyze each quadrant, and apply the right strategies for every group. This approach keeps your business focused and ready for change.

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Real-Time Analysis of FineBI

Using the Boston Consulting Group Matrix Growth Share in FineBI

Setting Up the Boston Consulting Group Matrix in FineBI

You can create a bcg matrix in FineBI with just a few steps. FineBI gives you a user-friendly platform to build your analysis from the ground up. Start by connecting your data sources. FineBI supports many types of data, such as Excel files, databases, and cloud platforms. You can bring all your product or customer data into one place.

Next, prepare your data for the bcg matrix. FineBI lets you create self-service data sets. You can select the fields you need, join tables, and filter out unnecessary records. For a bcg growth share matrix, you often need metrics like sales volume, market share, and market growth rate. You can also use customer data, such as purchase frequency and average order value.

Boston Consulting Group Matrix
Self-Service of FineBI

After preparing your data, add calculated indicators. FineBI allows you to define new metrics using simple formulas. For example, you can calculate average order value or relative market share. These indicators help you plot your data accurately on the bcg matrix.

Now, move to visualization. FineBI offers a scatter chart component that is perfect for the bcg matrix. Drag your calculated indicators onto the X and Y axes. For example, set market share on the X-axis and market growth rate on the Y-axis. FineBI lets you add analysis lines, which divide your scatter chart into the four bcg quadrants: Stars, Cash Cows, Question Marks, and Dogs.

Tip: Use FineBI's drag-and-drop interface to quickly adjust your chart. You can change the indicators, update the data, or add new fields without writing any code.

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FineBI's drag-and-drop interface

You can also set up drill-down directories in FineBI. This feature lets you explore your data at different levels, such as by region, product line, or customer segment. You can click on a point in the scatter chart to see more details about that product or customer.

Here is a simple checklist to guide you:

  1. Connect your data sources in FineBI.
  2. Prepare and clean your data set.
  3. Add calculated indicators for market share and growth rate.
  4. Create a scatter chart and assign indicators to axes.
  5. Add analysis lines to form the four bcg matrix quadrants.
  6. Set up drill-downs for deeper analysis.

FineBI, provided by FanRuan, makes each step clear and efficient. You can build a bcg matrix that fits your business needs and supports your strategy.

Analyzing Data and Making Decisions

Once you set up your bcg matrix in FineBI, you can start analyzing your data. FineBI gives you interactive tools to explore your portfolio and make smart decisions. You can filter your data by time period, region, or product type. This helps you see trends and spot changes quickly.

The bcg matrix in FineBI shows you which products or customers are Stars, Cash Cows, Question Marks, or Dogs. You can click on any point in the scatter chart to drill down for more details. For example, you can see sales trends for a Star product or check the purchase history of a Cash Cow customer.

FineBI supports real-time updates. When your data changes, your bcg matrix updates automatically. You always work with the latest information. This feature helps you respond quickly to market changes and adjust your strategy as needed.

You can also share your bcg matrix dashboards with your team. FineBI lets you set permissions, so only the right people see sensitive data. You can export charts, send reports, or present your findings in meetings. This makes it easy to turn insights into action.

Note: FineBI’s interactive features help you test different scenarios. You can change your analysis lines, adjust thresholds, or compare different time periods. This flexibility supports better decision-making and helps you manage your portfolio with confidence.

FineBI’s bcg matrix is more than a chart. It is a decision-making tool that helps you allocate resources, plan investments, and track performance. You can use it to identify growth opportunities, reduce risks, and improve profitability.

FanRuan, the provider of FineBI, ensures you have the support and features you need for effective bcg analysis. You can rely on FineBI to make your bcg growth-share matrix actionable and accessible for everyone in your organization.

Boston Consulting Group Matrix Process

Creating a Component

You start your bcg matrix process by creating a new component in your business intelligence platform. In FineBI, you select the dashboard where you want to add your analysis. You choose a scatter chart as your main visual tool. This chart will help you plot your products or business units on the bcg grid. You can drag and drop your data fields into the chart area. This step sets the foundation for your analysis and makes it easy to update as new data comes in.

Boston Consulting Group Matrix 1.png
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Tip: Use a scatter chart to display your bcg matrix. This method helps you see patterns, clusters, and outliers that are not obvious in raw data.

Adding a Calculation Indicator

Next, you need to add calculation indicators for your bcg analysis. You calculate two main values: relative market share and market growth rate. Use reliable data sources like sales reports and industry research. In FineBI, you can create these indicators with simple formulas. Make sure your indicators are SMART—specific, measurable, achievable, realistic, and time-bound. You can also add extra metrics, such as revenue or profitability, by changing the bubble size or color in your chart. This approach gives you a richer view of your portfolio.

  1. Calculate market share and growth rate for each product.
  2. Add these as indicators in your scatter chart.
  3. Consider including extra metrics for deeper analysis.
Boston Consulting Group Matrix 3.png

Creating a Boston Consulting Group Matrix with a Scatter Chart

Now, you bring your bcg matrix to life. Assign market share to the x-axis and growth rate to the y-axis of your scatter chart. FineBI lets you add analysis lines to split the chart into four quadrants: Stars, Cash Cows, Question Marks, and Dogs. Each point on the chart shows where a product or customer stands in the bcg matrix. You can use color or size to highlight important trends or anomalies.

Scatter charts make it easy to compare products and spot changes over time. You can monitor your matrix regularly and update it as your market shifts. This dynamic approach helps you make quick decisions and adjust your strategy as needed.

1. Observe the given data, where the customers in the system have names and corresponding types. This structure is called a tree structure, which often appears in a company's organizational hierarchy. You can set normal data drilling for detailed data viewing. In this example, the tree structure is relatively simple, with only two levels: customer type and customer name.

To reflect this hierarchical relationship in a Boston matrix chart, you need to create a drill-down directory (dragging the field CUSTOMERNAME into CUSTOMERTYPE), as shown in the following figure.

Boston Consulting Group Matrix 4.gif

2. Set Chart Type to Scatter Chart, drag the field Count into Vertical Axis, drag the calculated indicator field Average Order Value into Horizontal Axis, and drag the drill-down directory into Graphic Property > Fine-grained, as shown in the following figure.

Boston Consulting Group Matrix 5.png

3. Click the icon next to the field Average Order Value and choose Set Analysis Line > Cordon to add two cordons, as shown in the following figure.

Boston Consulting Group Matrix 6.png

4. Click Add Cordon, name the cordon Average Spending Amount, set the formula to AVERAGE(Average Order Value), and click OK (You can set the cordon color.), as shown in the following figure.

Boston Consulting Group Matrix 7.png

Similarly, add a cordon named Average Number of Spending, as shown in the following figure.

Boston Consulting Group Matrix 8.png

Note: Review your bcg matrix every few months. Markets change, and regular updates keep your analysis accurate and useful.

Boston Consulting Group Matrix Benefits and Limitations

Advantages for Business Strategy

You gain several advantages when you use the BCG Matrix as a business planning tool. This framework for allocating resources helps you see the big picture of your brand portfolio. You can quickly identify the strategic position of each product or customer segment. FineBI makes this process even easier by letting you visualize your data and interact with it in real time.

  • You can prioritize investments and focus on products or customers with the most growth potential.
  • The matrix gives you a clear way to compare different parts of your business.
  • You can spot which areas need more support and which ones may need less attention.
  • FineBI allows you to update your analysis as your data changes, so your strategies stay relevant.
  • You can share your findings with your team, making it easier to align everyone on your goals.

Tip: The BCG Matrix helps you make decisions faster and with more confidence. You can use it to guide your strategies for growth, stability, or divestment.

Considerations and Drawbacks

While the BCG Matrix offers many benefits, you should also understand its limitations. Many experts point out that the matrix can oversimplify business dynamics. It may not capture all the factors that affect your success.

  • The matrix sometimes lacks clarity in defining the market.
  • It may overlook important profitability indicators.
  • It does not always consider competitive forces or the relationships between products.

You can address these drawbacks by following best practices. The table below shows common limitations and ways to overcome them:

Drawback / LimitationBest Practice to Mitigate
Market Growth Rate as Sole CriterionAdapt the matrix to your industry and consider market quality.
Neglecting Market DynamicsCombine with other frameworks to track changes over time.
Static View of Competitive AdvantageUse extra analyses to assess competition.
Product Interdependencies IgnoredReview how products relate within your portfolio.
Lack of Strategic GuidanceApply clear strategies like Build, Hold, Harvest, or Divest.
Data LimitationsCollect accurate data and understand your market context.

You can also:

  1. Adapt the matrix to your industry, such as digital marketing or manufacturing.
  2. Use other tools with the BCG Matrix for a complete view.
  3. Match your strategies to each quadrant for better results.
  4. Check your data quality before making decisions.
  5. Stay flexible and adjust your approach as your business grows.

Note: The BCG Matrix works best when you use it as part of a broader strategy toolkit. Always review your results and update your analysis as your market changes.

You can use the boston consulting group matrix to optimize your product portfolio and guide strategic decisions. Many large organizations rely on this tool to prioritize investments, reveal strengths and weaknesses, and align teams. FineBI by FanRuan lets you apply the matrix interactively, making data-driven decisions easier.

  • You gain strategic clarity and improve resource allocation.
  • You can regularly assess your portfolio and adapt to market changes.
    Explore FineBI to make your BCG analysis practical and actionable.

Click the banner below to try FineBI for free and empower your enterprise to transform data into productivity!

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FAQ

What data do you need to build a BCG Matrix in FineBI?
You need data on market share and market growth rate for each product or customer segment. FineBI lets you import this data from Excel, databases, or cloud sources. You can also calculate these metrics using built-in formulas.
Can you update the BCG Matrix automatically in FineBI?
Yes. FineBI supports real-time data updates. When your source data changes, your BCG Matrix refreshes instantly. You always see the latest insights without manual work.
How do you share BCG Matrix results with your team?
You can publish dashboards in FineBI and set permissions for each user. Export charts as images or Excel files. Present your findings in meetings or send reports by email.
What industries benefit most from the BCG Matrix?
Many industries use the BCG Matrix, including retail, manufacturing, finance, and technology. You can apply it to any business that manages multiple products or customer groups.
Can you analyze customer segments as well as products?
Absolutely! FineBI lets you use the BCG Matrix for both products and customer segments. You can visualize high-value customers, identify growth opportunities, and improve your marketing strategies.
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The Author

Lewis

Senior Data Analyst at FanRuan